Internal spine labels for SLIM compact disc cases  
 
Software Testimonials About Pat. No. 7,552,556
 
 
Frequently Asked Questions
 
Q: Why am I not able to mount the label on the case properly?
A: Our product is a bit unique, so it's understandable why it might take a minute to figure out, but you'll get the hang of it. If you're having trouble mounting it onto the CD case, check out the animated image or the video on our home page. Then you'll realize how simple it is!
Q: Do you make colored labels?
A: We used to. Because of the lack of demand for our colored labels, we've discontinued production.
Q: Why do you only have 4" x 6" sheets of labels? Why don't you sell full 8 1/2" x 11" sheets?
A: The 4" x 6" size we use is ideal in many ways, and there are a lot of reasons for this. First of all, the printable area is so small that if you were to improperly load a full 8 1/2 x 11 sheet of labels into a printer, you'd ruin your whole sheet of labels. With only five labels per sheet, you'll lose less labels in case of a mistake. Also, the perforations are very fine on the label sheets, so they might fall apart in your printer if it were a full sheet. Lastly, if a CD company or jewel case distributor decides to carry our product with their cases, full-size sheets would not fit in their packaging.
Q: Do you have a software version for Mac users?
A: Not yet. That's another thing we're hoping to work on soon. We've had many users tell us how much success they've had by using other programs to create their own label templates (i.e. Photoshop, Illustrator, InDesign, Microsoft Word, Pages). You may want to give that a try. You can visit our Software page to download a template for Word or Pages.
Q: Does your company sell CD cases or blank discs?
A: No, believe it or not, we don't. Not yet. Just these labels for now. As we grow, we plan to offer cases with blank discs and labels. We may also consider doing custom jobs, with cases containing the printed labels.
Q: Why is the software not working properly?
A: Our software works on most PC's, and the labels will print on most home printers, but we can't guarantee it will work on all of them. Some printers won't print on the 4"x6" specialty size adhesive paper we use. Consult your printer user manual as well as the 'Help' section (also available online) in the CD Slimspine software for printing tips. The good news is that the software is free, so even if it doesn't work, just write by hand on the labels. We've had many users tell us how much success they've had by using other programs to create their own label templates (i.e. Photoshop, Illustrator, InDesign, Microsoft Word, Mac Pages). You may want to give that a try. You can visit our Software page to download a template for Word or Pages.
Q: I can get my labels to print, but the positioning is off. How do I fix this?
A: The printable area is very small, and every printer works slightly different, so we've set up a fine adjustment ability in our software. Click the 'Settings' menu in the software to make the fine adjustment. It might take some trial and error to get it to line up just right. We recommend using the same sheet of labels multiple times when you test your printer out so you don't waste unnecessary sheets of labels. You can also use the 'Help' section in the CD Slimspine software for more tips on how to fix this issue.
 
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Have a question or comment? Have you discovered a technique you'd like to share with the rest of our user community? Let us know what you think. Send an email to info@cdslimspine.com.
 
© 2015 CD Slimspine LLC